Workshop Slides
These slides are meant for participants only and we will appreciate if you do not disseminate them with non-participants.
Insights That Matter – Day 1: 25 July 2024 (PDF, 26.5MB)
Insights That Matter – Day 2: 26 July 2024 (PDF, 14.5MB)
Sense-making for Insights
An introductory guide to qualitative research analysis
Social Change, UK
Sensemaking – Framing and Acting in the Unknown
Deborah Ancona
Generate snowballs, don’t select snowflakes! Funnelling vs Layering
AXILO (2019)
Insights about Insight
Sarah DaVanzo
The new dynamics of strategy: Sense-making in a complex and complicated world
C. F. Kurtz, D. J. Snowden
How to Uncover Valuable Design Insights
Cristóbal Perán (2020)
Thick Description
Ethnography & the Observation Method
Margaret R. Roller (2022)
A Snapshot of Family Life on a Low Income
Save the Children, Innovation Unit (2018)
Thick Description: Toward an Interpretive Theory of Culture
Clifford Geertz (1973)
Websites
Insight Literacy: Why We Need To Clarify What Insights Really Are
Brent Dykes
How you can create non-obvious UX research insights
Soyeon Lee
The Aha! Moment: The Science Behind Creative Insights
Wesley Carpenter
What is Sensemaking?
Albert Linderman
Sensemaking in Organizations: Reflections on Karl Weick and Social Theory
Laura McNamara
Problem Typology and Sensemaking in a Changing World
Angi English
Ladder of Inference: Its Implications For Researchers
Emmanuel
Assimilation Vs Accommodation
Paul Main
[Video] Analysis and Synthesis Explained
Kelly Dutro
[Video] Synthesis & Analysis
Systems Innovation
[Video] Polarity Thinking – Part 1 & Part 2: A Conversation with Barry Johnson
Quality & Equality
Polarity Partnerships
Barry Johnson
Barbara Minto: “MECE: I invented it, so I get to say how to pronounce it”
McKinsey & Company
Feelings list nonviolent communication
Slideshare
The Cynefin Framework
The Cynefin Company